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  5. Factory Reset

¶ Factory Reset

Factory reset allows you to restore the device to its initial state, and the operation must be performed via the APP.

Note: If the device is bound to a remote service, factory reset will automatically unbind the service, and an internet connection is required to complete the operation.

¶ How to Factory Reset

  1. Open the client, go to the Devices page, and find the Hardware & System > Factory Reset option;
  2. Tap Factory Reset, then enter the password to initiate the reset process.
  • Hard Drive Formatting: If you select "Do Not Format", the system will automatically create an "olduserdata" directory. After the reset is completed, the original data files will be saved in this directory.
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  • How to Factory Reset

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